Clean the print heads

WHAT YOU NEED 

Safety Equipment:Standard Personal Protective Equipment

Other Equipment:Damp lint free clothDry lint free cloth

  1. Lift the printer cover.
  2. Make sure the status of both print modules reads "Case open" in the plate marking control panel.
  3. Open the retention latch for all print heads, not forgetting the side print heads.
  4. Remove each print head one by one, and clean by dabbing and wiping firmly with a damp lint free cloth. You should get two solid lines of ink.

    CAUTIONDo not shake the print heads at any point or this can permanently damage them.

  5. Make sure no ink or grime is on the electrical contacts behind the print heads. Wipe clean with a dry lint free cloth if required.
  6. Inspect the print head slots for ink or dust build‑up, cracks, missing clips and damaged latches.
  7. Clean the Pogo pins in the slots by dabbing with a dry lint free cloth.

    CAUTIONDo not blow air directly into the slots.

  8. Refit each print head and close the retention latches fully.

    Note: If you have trouble closing a retention latch, re‑seat the print head to make sure it is inserted correctly.

  9. Close the printer cover.